Aug 13,2026
Oubai engineers travel thousands of miles for after-sales service
After communicating and making an appointment with the customer, on the early morning of May 17th, Mr. Zhang and Mr. Ma, the technical engineers of Oubai Instrument, brought their tools and drove to Shandong, thousands of miles away from Wuxi, to provide service to the customer!
After arriving at the client's company, in order to improve work efficiency, two technical engineers had detailed communication with the production line staff and immediately carried out careful installation and debugging of the flow meter.
Technicians carefully operate and inform customers of the precautions to be taken during the use of the flowmeter, as well as the parts that cannot be touched at will. Professional technicians are needed to operate the flowmeter to prevent inaccurate weighing or malfunctions caused by misoperation. If the equipment malfunctions, you can communicate and consult with the after-sales technical department of Oubai at any time.
After the debugging was completed, the after-sales technical personnel demonstrated the operation of the flowmeter to the customer on site while providing training and guidance, reminding them of some precautions in daily use. During this process, the technical personnel also provided professional answers to the questions raised by the customer.
Finally, the customer expressed gratitude to the technical personnel for their professional service.
With its unique posture, 'Oubairen' is at the forefront of the contemporary high-tech revolution, with respect for talent as the foundation of its business, and the creation of high-quality products and comprehensive after-sales service as the basis of its survival.